Privacy Policy

1. Introduction

Welcome to www.biosense-cosmetique.com (hereinafter "the Site"), published by Biosense FR ("we", "our Company"). We attach great importance to the protection of your personal data. This Privacy Policy informs you about the collection, use, sharing, and security of your data in accordance with the GDPR and the recommendations of the CNIL (French Data Protection Authority).

2. Scope

This policy applies to the data we collect when you access or use the Site, our services, applications and electronic communications.

3. Data collected

We collect, in particular:

• Contact details : name, surname, email address, telephone number.

• Browsing data : IP address, browser type, pages visited, logs.

• Account data : identifiers, preferences.

• Transactional data : purchase history, billing.

• Cookies & trackers : session cookies, analytical cookies, advertising cookies.

• Other data : if you provide it to us voluntarily (e.g., photos, communications).

4. Purposes of the processing

Your data is used for:

• to provide you with our services (account creation, order tracking, support).

• improve the experience (personalization, tailored content).

• analyze the Site's performance.

• manage marketing campaigns (newsletter, offers).

• to comply with our legal obligations and prevent fraud.

5. Legal basis

• Contract execution : account creation, order.

• Consent : analytical/advertising cookies, newsletters.

• Legitimate interest : security, improvement of the Site.

• Legal obligation : tax retention, claims.

6. Cookies & trackers

We use:

• Essential cookies : necessary for the operation of the Site.

• Functional cookies : remembering preferences.

• Analytical cookies : audience measurement (e.g., Google Analytics).

• Advertising cookies : personalized targeting.
  You can manage your preferences via the cookie banner and your browser settings.

7. Data Sharing

Your data may be shared with:

• technical service providers (hosting, CRM, analytics).

• marketing partners.

• legal authorities when required.

• in the event of a merger or sale.

We do not sell your data to third parties for commercial purposes.

8. Data retention

• Account and browsing data: 3 years after last interaction.

• Transactional and tax data: 10 years.

• Marketing data: until unsubscription (2 years max).

9. Security

We use technical and organizational measures to protect your data: encryption, firewalls, limited access. However, no system is infallible.

10. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access, rectification, erasure, portability.

• right to object or limit.

• right to withdraw your consent.

• right to define post-mortem directives.

• right to contact the CNIL.

To exercise your rights, please contact privacy@biosense-cosmetique.com , specifying your identity and your request. We will respond within the legal timeframe (1 month, renewable once).

11. Policy changes

We reserve the right to modify this policy. The online version is the only current version. By continuing to use the Site, you agree to the updates.

12. Contact

For any questions:
support@ biosense-cosmetique.com